Returns & Exchanges

At Mejuri, we want you to love your new jewelry, which is why we offer a 30-day return policy for all unworn items in their original packaging. Please note that personalized or engraved pieces are final sale and cannot be returned or exchanged.

1

Start Your Return

Visit our online returns portal and enter your order number and zip code to initiate the request.

2

Pack Your Items

Place your jewelry in its original pouch and box, ensuring all items are securely tucked inside the shipping package.

3

Attach the Label

Download and print your prepaid shipping label, then affix it clearly to the outside of your return parcel.

4

Ship and Track

Drop off your package at the designated carrier location; you will receive a confirmation email once your refund has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing